
"We do a lot of construction work, and it involves massive projects with massive amounts of data, says Millar. It's very much changed the way we do document discovery and made it much more cost-efficient and affordable for clients," says Sarah Millar, discovery counsel at Lenczner Slaght. "Where we are seeing AI as a game-changer is in the review of data and looking for relevant information and being responsive to legal requirements. Growth in the use of AI has also been "exponential" in litigation discovery at Lenczner Slaght Royce Smith Griffin LLP.

"If you can get them comfortable with the fact that this is the way we're proceeding, they're happy to have the work product delivered to them that much faster with the same accuracy and quality," Gray says. In addition to cost reductions, AI also appeals to clients because things get done faster. "That is indicative of many things, including the current environment and acceptance of cloud-based technologies and the need for creative workarounds now that we're not in traditional bricks and mortar and paper-based practices," says Gray. In 2020, the firm is projecting a 90% annual growth rate in the use of its services, which leverage AI tools, on transactional matters. She is also the co-founder and lead of the firm's business improvement division, known as FourLines. In both litigation and transactions, a growing number of them expect their law firms to use AI tools to cut costs on predicting outcomes and document review.Īnd as far as AI adoption is concerned, the pandemic has proven to be a rare silver lining, says Tilly Gray, a partner at Cassels.

Much of it is driven by clients, who have shown a willingness to embrace the technology like never before.

The pandemic has fast-tracked the adoption of artificial intelligence (AI) in a number of industries, and law appears to be no exception.
